Addison County Regional Fire School

Course Overview

This course provides foundational and advanced training in fire communications for emergency dispatchers and fire responders. Through real-life examples, discussions, and scenario practice, participants will learn to effectively manage fire service communications from call intake to incident resolution.

Learning Objectives

Understand the lifecycle of a fire call from intake to dispatch.

Differentiate between calltaking and dispatching functions.

Apply proper radio etiquette and terminology.

Identify and overcome common communication challenges.

Discuss effective scene size-ups and maintain clear incident communications.

Coordinate mutual aid responses efficiently.

Appropriately utilize and request dispatch resources.

Demonstrate learned skills in simulated scenarios.